Most Internet users are familiar with Wikis: collaborative Web sites that allow users to create, modify, and delete content related to a specific topic or resource. Wikis are information-gathering and knowledge-sharing tools that allow for numerous contributions from a variety of users in an effort to expand knowledge and better organize information.
TWikis are designed specifically with corporations in mind. They allow companies to combine open-source platforms (Wikis) with Web 2.0 applications as they build their TWiki sites. TWikis are structured Wikis that companies utilize to enhance project management, document sharing, and corporate knowledge. They improve the flow of communication between different departments within a business and enhance productivity and efficiency. TWikis appear similar to typical Web sites, but include an edit function that allows users to create, edit, and remove information contained on the pages.
The financial company Morgan Stanley has utilized TWikis since 2004. Most often, TWikis are used within the company to house operation materials and hardware and software manuals, and to share information within a specific team. Some departments also use them to share meeting minutes and reports with their colleagues. Thus, Morgan Stanley's use of TWikis has enabled the firm to better enhance its communication and collaborative techniques, while ensuring that all of its employees (around the world) have immediate and reliable access to important documents, manuals, reports, and policies related to their job duties.
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